July 2023

This paper by ReWAGE and abrdn Financial Fairness Trust highlights a wide range of issues relating to employment in the contemporary hospitality industry in the UK, at national and regional level. These issues reflect a wide range of economic, political, social and cultural influences which coalesce in a way that creates challenges for both employers and employees in the industry.

Policy undoubtedly has a role to play in effecting change to work and working conditions in hospitality and enabling the private sector to meet its skills requirements. Policy leadership across a wide range of direct and indirect areas combined with appropriate regulation can support and encourage the hospitality industry down a path of meaningful change.

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